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Solve Android fingerprint problem | What to do when the fingerprint sensor fails?

Wironal by Wironal
December 5, 2021
Reading Time: 5 mins read
Home How To Smartphone learning
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Today, many of the world’s leading manufacturers use fingerprint scanners to increase the security of their products. However, any defect or problem in this sensor can cause users a lot of trouble. But what to do to solve the problem of Android fingerprint?

Solve Android fingerprint problem

As you know, many of the world’s flagship and mid-range products today use fingerprint scanners. Just place your finger on the screen or the Home Button to unlock the phone quickly. But what to do if this very important security feature fails? Does it make sense to disable it to escape problems? Click below to introduce you to practical and effective methods to solve the Android fingerprint problem.

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Clear the sensor surface

Sensor failure does not necessarily mean software or hardware defects. Occasionally there is dust and water droplets on the screen or the Home key can prevent proper fingerprint scanning, even if your device is waterproof. In such cases, it is better to clean the surface of the phone with a soft, damp cloth. Note that applying creams, gels and disinfectants to the hands can also interfere with the sensor.

Add a new fingerprint to the device

As you know, each person’s fingerprint is completely unique. But this does not mean that it can not be deformed. In fact, the fingerprints of people, especially those working in the technical and handicraft fields, are constantly changing. Therefore, resetting the fingerprint pattern can solve the sensor problem.

To do this, first go to the Settings section of the device and then click on the Security and Fingerprint options, respectively. Now re-add the fingerprint pattern to the device.

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Restart the phone

Restarting or turning off the phone is a simple but effective solution to solve the Android fingerprint problem. All you have to do is press the power button and hold it for a few seconds until the relevant options appear. Then click Restart.

Update the operating system

Installing the latest version provided for the operating system or application is very important and necessary. Manufacturers usually try to fix bugs and defects in products in the new update, while adding interesting and useful features. So even if your phone works very smoothly and without any problems, it is better to update it.

To install the latest operating system update, go to your phone or tablet settings and then tap System and System Update, respectively. All updates provided in this section are shown. Now it is enough to download the latest update.

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Clear the device cache

Another effective solution to the Android fingerprint problem is to clear the system cache. To do this, you must follow the instructions below:

  1. Turn off your phone first.
  2. Press and hold the volume up and power keys at the same time. After this, the phone will enter Recovery mode. Note that the recovery mode is different for different phone models.
  3. Now use the volume keys on the Select Cache Partition option and select it by pressing the power key.
  4. Reboot the phone after the cleanup process is complete.

Reset the phone

The last solution to solve the Android fingerprint problem is to reset the device or return to factory mode. But before doing so, be sure to back up all your important and essential information. To return to factory mode you must:

  1. Go to Settings and click System.
  2. Select the Factory Reset option.
  3. Now click Reset Everything and enter your password at the end to start the process.

If after performing all the above solutions, you still encounter the message Fingerprint hardware not available, it is better to take your device to a reputable dealer and leave the work to Kardan.

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