It has happened to all of us that we have suddenly lost our internet connection. This can be very annoying, especially if repeated over and over again. In this article, we take a look at all the problems that can affect your internet connection and also teach you how to solve each of them. In fact, a comprehensive guide to solving your internet connection problem has been prepared for you.
Why do not you have access to the Internet?
Your internet is still full and you have used it before, but suddenly you can no longer connect to the internet. There are many possible causes for this, from hardware problems to malware. In the continuation of this article, we want to examine all these problems and also offer the solution to solve them, so stay with Wironal until the end.
Visit different sites
One of the most common reasons for having an internet connection problem is when a site does not come up. There are several reasons for this, including the server’s server being down or the website owner not paying the relevant fees.
No matter why a site does not come up, you can not check the internet connection status with the same site. So before you go for internet connection troubleshooting, visit at least one or two popular websites like Google or Amazon. If these sites do not have a problem, then your internet is connected, but if the situation is different, try the next steps to fix the problem.
Check the WiFi settings of PC, phone or tablet
Another way to troubleshoot your internet connection is to make sure it is set up correctly on different devices. Is your device properly connected to the router? Did you enter the password correctly?
It does not matter what device you are using, you must enter the correct information in any case. If you have chosen a complex password for the router, you must be careful in typing it.
Check that the router is turned on
It might be a good idea to look at the router itself to make sure it is turned on. If the router is plugged in, turn it on. If the router does not turn on when you press the button, the adapter may have a problem. At this time you need to get a new adapter.
Internet network outage
It is possible that for any reason the internet in your area will be down for a while. Or the company from which you bought the Internet has a problem.
At this time, check the status of the mobile internet and use it to check the status of the internet provider or follow the relevant news. If the internet connection problem is due to a network outage, you will have to wait for it to resolve. Of course, you can use mobile internet until the problem is solved.
Check the router’s internet connection
You will not be able to use the Internet if the data does not reach the router and establish a connection. It does not matter what kind of home internet you use, because in any case, the connection reaches your router through a port on the wall of the house and a cable, and you can connect to the internet.
It is possible that your router has a special cable, however, you should make sure it is connected to the router. If you think this cable has a problem and prevents you from connecting to the Internet, replace it.
You can also check your internet connection by logging in to the router admin page. Login information for this page is located on the router and you must use a browser to access the admin page. So if the router is on, you should be able to access this page. After entering this page, look for information about internet connection.
The connection between your computer and the router is determined using ping. Ping is a network command that sends data to a specific IP address or website and can cause problems with your Internet connection.
- Find the IP address of your router.
- Run a command line interface on your computer, for example Windows PowerShell.
- Enter the command Ping [IP_ADDRESS] and, of course, enter your IP instead of [IP_ADDRESS].
If the ping result is a set of “Reply from”, it means that there is no problem with your router.
Use a different Ethernet cable
Ethernet cables are faster than Wi-Fi, but may not work after a while. To check for Ethernet cable failure, use a new cable to connect your system to your router. If the problem is with the cable, you can go online again with the new cable.
Switch between wireless channels
If Ethernet is working but has poor Wi-Fi, this is probably due to the router’s selected channels. Routers have two bands, 2.4 and 5 GHz and 28 channels, depending on where you live. However, there are always several channels to choose from.
If your router and your neighbor are running on the same channel, they are both performing poorly. The best thing to do at this time is to change the WiFi channel
Router firmware update
Your router problem may be fixed by updating the firmware. The download time of this file depends on the quality of the network, and you can use your work computer or friend’s system to download this file and copy it to the router using a USB flash drive.
To check if this method works, you should go to the router manufacturer’s site and check the available firmware for your router. In addition to the official firmware of the manufacturer, you can also use third-party router firmware.
Check for malware on the system
Malware can block your Internet connection, which is a simple technique and prevents you from downloading antivirus or anti-malware to remove yourself.
If you have not yet had an internet connection, scan your system to remove the malware. You can use any antivirus you have, even Windows Defender itself. If this is not possible, download anti-malware software with another system and install it on your system.
Factory reset of the router
Although we are faced with a simple task, resetting the router to factory settings can solve its problems. However, it should be your last resort as it takes the password to default and you have to change it manually and reconnect all the devices to it. But if you do not have internet access, it is worth it and you can reconnect to the internet.
If you still do not have access to the Internet with all of these solutions, contact your ISP and share the problem with them. They are probably referring to the solutions in this article, but if these methods are not responsive, the problem is probably somewhere else and the ISP will fix it.